Effective Date: 13 January 2026
Business Name: Dovetail Driving School
Website: www.dovetaildriving.com.au

At Dovetail Driving School, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following personal information when you contact us, make a booking, or visit our website:

Name
Phone number
Email address
Message details (e.g. enquiries or feedback)
Booking or lesson preferences
IP address and browser information (for analytics)

We only collect personal information that is relevant to providing our services.

2. How We Collect It

We collect information when you:

Fill out a contact or booking form on the website
Call, email or message us directly
Interact with our website (e.g. through cookies or analytics tools)

We do not collect personal information from third parties or public sources.

3. How We Use Your Information

Your personal information is used to:

Respond to your enquiries
Book and manage driving lessons
Send confirmations or reminders
Improve our website and services
Meet legal obligations if required

We do not use your information for unsolicited marketing or sell it to third parties.

4. How We Store and Protect It

Your personal information is stored securely and only accessed by authorised personnel. We take reasonable steps to protect your data from misuse, interference, loss, or unauthorised access.

5. Cookies & Website Analytics

Our website may use cookies or third-party analytics tools (such as Google Analytics) to collect non-identifiable information like:

Pages visited
Time spent on site
Device and browser type

This helps us understand how visitors use our website and improve the user experience. You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and recommend you review their privacy policies.

7. Access and Correction

You may request access to the personal information we hold about you. If you believe it is inaccurate or incomplete, you may request a correction.

To do this, please contact us at:
📧 lisa@dovetaildriving.com.au

We aim to respond to all requests within a reasonable timeframe.

8. Children’s Privacy

Our services are intended for individuals aged 16 and over. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us, and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our site indicates acceptance of any changes.

10. Contact Us

If you have any questions or concerns about your privacy or this policy, please get in touch:

Lisa Archer
Dovetail Driving School
📧 lisa@dovetaildriving.com.au
🌐 www.dovetaildriving.com.au